SMS Consent & Opt-In Evidence

This page documents exactly how Holtz Digital collects consent to send text messages, and what we send once someone has given it. It exists so that anyone — a recipient, a carrier, or a messaging compliance reviewer — can read the disclosure wording without having to take our word for it.

Program name: Holtz Digital Customer Messaging
Message frequency: Message frequency varies based on your inquiry and project activity.
Message and data rates may apply.
Messages are sent from: (716) 274-9039. That is also the number Jessica calls from, and you can call it back.
Opt out: reply STOP to any message. Help: reply HELP to any message, email support@holtzdigital.com, or call our main line on (716) 514-9518 — that line does not receive texts.

Consent is never a condition of purchasing anything. We do not text people who have not opted in, and we do not buy or rent phone numbers. We never sell a number, and we never share one with anyone for their own marketing. Numbers are handled only by service providers acting on our behalf — including Meta, which collects the Facebook lead form submission, Twilio for telephony and messaging, and ElevenLabs for the voice assistant — and only so that we can do the thing you asked for. See our Privacy Policy and Terms of Service.

Opt-in method 1 — the project inquiry form on this website

Anyone can see this flow: it is the contact form on holtzdigital.com/contact and on the home page. The phone field is optional, and the SMS consent checkbox is separate, unchecked by default, and never pre-selected. Submitting without ticking it means we do not text you.

The exact label beside that checkbox:

I agree to receive text messages from Holtz Digital at the phone number provided, including appointment reminders, links I've asked for, and updates about my project. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to unsubscribe.

Opt-in method 2 — the “Free Website Lead-Leak Audit” Facebook lead form

We run a Facebook lead ad offering Buffalo-area business owners a free website audit. The form is a Facebook Instant Form, which means it renders inside Facebook and Instagram rather than on this website. Its consent wording, its questions and both of its outcomes are set out below.

The form asks for a business name, a website address, a first name and a mobile number. Before it can be submitted it requires a separate consent checkbox, unchecked by default, carrying this wording (version 2026-08-23.1):

By checking this box and submitting, I electronically sign and agree that Holtz Digital may call and text the mobile number I provided about my requested website audit and related Holtz Digital web and SEO services, including through an automated system and an artificial, prerecorded, or AI-generated voice. Consent is not a condition of purchase. Up to 2 calls and 3 texts; message and data rates may apply. I may revoke consent at any time by replying STOP to a text or saying "do not call" during a call.

Both paths through the form

The form also asks, as its own question, whether we may call the number entered. The answer decides everything that happens next:

• “Yes, call me as described above.” Jessica — our automated AI assistant, identified as such at the start of the call — calls to confirm the website and what the business wants from it. The call is recorded and the caller can end it or opt out at any point. Afterwards the person receives one confirmation text, and their audit.
• “No — do not call or text me.” We place no call and send no text. That answer routes to a closing screen offering our self-serve scanner at holtzdigital.com/free-website-audit, which needs no phone number and no email address. Nothing further is sent to that person.

Ticking the consent box is not enough on its own — a submission that consents but answers “No” to the call question receives no call and no message.

The form as it appears

The campaign has not launched yet, so there is no final form to photograph. The image will be published here before the first message is sent under this flow. Until then the disclosure wording quoted above is the exact text the form will carry, and support@holtzdigital.com will answer any question about it.

What we send

Someone who opts in through the audit flow receives two messages: one acknowledgement and the audit they asked for. Both are published in full below, both identify Holtz Digital, and both carry the opt-out instruction. If they reply to us, we reply as people do — the disclosure allows up to three texts in total.

Acknowledgement, after a completed call:

Holtz Digital: thanks for talking with Jessica. Darrin is reviewing your site and will text your audit within one business day. Reply STOP to opt out.

Acknowledgement, when the call is not answered:

Holtz Digital: Jessica just tried to call about your free website audit and missed you. No need to call back — Darrin will text your audit within one business day. Reply STOP to opt out.

The audit itself, sent within one business day. This is the message the person asked for, and the reason they gave us their number. It is written by hand for each site, so the bracketed wording varies; everything else is fixed:

Holtz Digital: hi [name], here's your free website audit for [site]. Top 3 fixes: 1) [fix one] 2) [fix two] 3) [fix three]. Reply if you'd like the 15-minute walkthrough. Reply STOP to opt out.

Nobody receives more than the disclosure allows. Replying STOP stops everything immediately and permanently — as does saying “do not call” during a call, which suppresses the number without waiting for the call to end.